| TROUBLE SHOOT (FAQs) |
| Sl.no |
Question
(Click on queston to view details) |
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| 1. |
How do
I avoid hard drive crash and maintain the portable
/ external hard drives? |
| 2. |
How do
I get the best performance from my ATMT USB 2.0
drive in Windows? |
| 3. |
Which
Operating Systems can I use with the USB Drive |
| 4. |
Why
when using the HD360C with IEEE 1394 (FireWire)
interface, I get error messages when coping large
file? |
| 5. |
Why
does my 1394 drive have one of the following
symptoms in Windows XP
SP2? |
| 6. |
Why
does Windows Me as me for the file
“USBNTMAP.SYS”? |
| 7. |
Why
does my hard drive report less capacity than
indicated on the drive's
label? |
| 8. |
The
data transfer is extremely slow. The speed is
comparable to a floppy disk
drive? |
| 9. |
Why
does Safe Removal Procedure not work? The computer
system says it's busy? |
| 10. |
Why
does Windows 98/Windows Me recognize my ATMT drive
but I cannot find my new drive when I click on My
Computer? |
| 11. |
Why
does my computer hang when I boot up with my ATMT
Drive connected to my
computer? |
| 12. |
Why my
External HD is not
recognized? |
| 13. |
Does
the 363N Network HDD GUI setup window not appear
after you type “storage” on the browser? |
| 14. |
How to
configure your Network HDD 363N while your system
is under static IP? |
| 15. |
When
my Network HDD 363N is left powered on and
connected to my network, problems occur when I
switch my PC on. My IP configuration are
incorrect, they where for instance 192.168.x.x but
are now 169.254.x.x. |
| 16. |
I can not get my Mp3 player to
connect with my computer ? |
| 17. |
My WMA
(windows media audio) files will not play on my
Mp3 player? |
| 18. |
I am using windows XP and during the
installation procedure XP says the device has not
been approved my Microsoft. Do I continue or abort
the installation? |
| 19. |
How do I convert my CD collection in
to Mp3 format? |
| 20. |
Despiste all of my efforts I am
unable to get my Mp3 player talking to my
computer, what can I do ? |
| 21. |
Your web site states the battery will
give 10 hours playback but I am only getting 5-6
hours, why is this ? |
| 22. |
My Mp3 player some times freezes
during playback of certain files. I have to remove
the battery to restart the player , why is this ? |
| 23. |
I have transferred my files onto the
Mp3 player and they show up on the removable disk
in "My Computer" but they wont play on my player.
why is this ? |
| 24. |
How many hours playback can I get on
Mp3 player? |
| 25. |
I have created an encrypted partition
on Mp3 player using the Mp3 Player Disk Tool and
transferred data to it however when I reconnect
the Mp3 Player I cannot see the data I have
downloaded only the file named "RdiskDecrypt.exe".
(or)
I have created an encrypted partition on
my Mp3 player using the Mp3 player disk tool and
cannot transferred data to the encrypted
partition. why is this? |
| 26. |
Does HV355 support WMV and WMA format files? |
| 27. |
Why HV355 cannot display certain folder? |
| 28. |
Why HV355 cannot detect my hard disk? |
| 29. |
What media file formats does HV355 NOT support? |
| 30. |
When playing video files with HV355, the screen sticks on a specific frame of some file and unable to execute further operations. |
| 31. |
After watching a series of films to a break, it starts from the beginning of the series in the next time access. Does HV355 have some “memory” to continue playing from the point of break? |
| 32. |
While connecting component video output connector between HV355 and TV, the audio is not functioning. |
| 33. |
When playing a WAV audio file with HV355, it sounds like fast forwarding. |
| 34. |
Does HV355 support DIVX DRM (Digital Rights Management)? |
| 35. |
While playing movies on HV355, the subtitle of the DIVX movie is not working. |
| 36. |
I have an AVI file but HV355 cannot play it. Or the movie and the sound are not synchronized. |
| 37. |
When playing DIVX movies with HV355, the screen appears pixilated or it is flickering. |
| 38. |
Does HV355 support subtitle files for DIVX? |
| 39. |
When playing some ripped DVD movies with HV355, an error message occurs instead of the film. |
| 40. |
Does HV355 support DVD Menu? |
| 41. |
Does HV355 support ISO files? |
| 42. |
After I ripped my DVD movie to the HV355, I found the HV355 repeatedly playback the same film segments. |
| 43. |
When playing a ripped DVD movie with HV355, can I choose a different Title or Chapter? |
| 44. |
When playing a ripped DVD movie with HV355, can I choose different audio channels and subtitles? |
| 45. |
When playing a ripped DVD movie with HV355, I am not able to play the main movie |
| 46. |
When playing DVD files with HV355 and selecting audio to DTS, there is no sound. |
| 47. |
After connecting HV355 to TV and switching it on; why is the screen not displayed properly? (Black and white, distorted screen or only blank screen) |
| 48. |
The remote control is not working properly |
| 49. |
What is the function of the coaxial digital audio output connector? To which device should I connect it? |
| 50. |
I have some personal movies which I do not want to share; does HV355 provide any security function? |
| 51. |
Is there a limitation for file size under FAT32 and NTFS? |
| 52. |
I safely removed HV355 from my PC and connected it to TV (while the USB cable is still connected to PC), but I am still not able to play the movies. |
| 53. |
Does HV355 support S-video or optical output (toslink)? |
| 54. |
Does HV355 support VGA output? |
| 55. |
Does HV355 support HDMI video output? |
| 56. |
Does HV355 support OTG? |
| 57. |
How many pictures and movies can be stored in a HV355? |
| 58. |
Can HV355 also be used in a car? |
| 59. |
HD360C IEEE 1394 (FireWire) interface problem and solution. |
| 60. |
For Replacement of remote control, power adapter, battery? |
| * |
Please click here for answers to above questions . |
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